FAQ

What do I need to use the editors/trainers/applications ?

You need a Windows PC. Either running Operating System 7,8.1 or 10. No other computer is supported.
You need the latest Dotnet framework redistributables, C+ & C# distributables, and latest VS distributables. You can find all that on the official Microsoft website.


What do I need to use the PS4/PS5 Save Editors ?

You need the general requirements for any of my applications (read above).
You need as well a third party program named Save Wizard for PS4 (so you need whatever requirement their software demands in order to be used).
It is used to decrypt/encrypt your save. You also have to have the option “Advanced Mode” enabled on the software for the game you want the editor for.
I’m not held responsible if Save Wizard removes that feature for the game you want. Make sure you have it enabled before buying my editors.
Note: However, if you have another way to decrypt/encrypt a PS4/PS5 save, you don’t need this external application (Save Wizard). As you just need a decrypted save to use the editor.


What do I need to get the PS4/PS5 Save Editing services ?

To be eligible for this service, you need a third party program named Save Wizard for PS4 (so you need whatever requirement their software demands in order to be used).
It is used to resign the save back to your profile.
Note: You do not need the requirements needed for my editors above as you don’t install any application from me with the editing services, you just receive your modded save.
Note: However, if you have another way to resign a PS4/PS5 save, you don’t need this external application (Save Wizard). As you just need a decrypted save to use the editor.


Is my PS4 firmware supported ?

You can find all info regarding the firmware requirements here.


How do I get the save editors/trainers/services ?

Most of the tools I create are not free. I create paid softwares.
You go the shop, you read the terms, you click that “you agree” and it will direct you to all the page with all the editors payment links (you can also use the direct payment button on the same page).
You scroll down to find the editor/trainer/service you want, and click the corresponding PayPal button.

Once the payment is done, you will receive a message from me within 48h*. Depending on what you bought you might receive directly the software if you bought one, or a form to fill if you bought a save editing service.

Important note: please add to your email provider’s whitelist: kg971.newsletters.noreply[at]gmail.com (replace “[at]” by “@”)
This is the email address that will be used to send your purchase.
Note that “@gmx.de” emails are not supported. They do not receive my mails.
If I get an error sending mails to your address, I will let you know by editing the “transaction status” on paypal.


What payment methods do you accept ?

I only accept PayPal. It is safe to use for both vendors & buyers with real security.
You will also realise that you don’t actually have to own a PayPal account to buy with PayPal. The website accepts credit/debit cards from various companies and from many countries.
If you can’t use PayPal for some particular reason, I could accept other payment methods as an exception, contact me for more info.


How long do I have to wait to receive what I bought ?

Trainers/Save Editors/ Tools: You will receive the software within 48h*. Check your spam folder. If you didn’t receive it, then contact me on the website.

Save Editing Services: You will receive the form to fill within 48h*. Check your spam folder. If you didn’t receive it, then contact me on the website.
Then once you send the form back correctly completed, you will receive the modded save within 48h*. If you didn’t, then contact me again, it’s not normal.

* “within 48h” means from 1h minimum to 48h maximum.
Note: please read this to make sure the delivery of your purchase is done correctly.

Hours of processing orders are stated on the website footer, please read it. I might do some exception, but this is normally the hours I’m available at.


I already paid but I did not receive anything yet!

Do not panic. Do not open a PayPal dispute. You will receive a mail in the following hours of your purchase (same day if purchased during processing hours), during that time please make sure you:
– Check your Spam box/folder.
– Please add to your email provider’s whitelist: kg971.newsletters.noreply[at]gmail.com (replace “[at]” by “@”)
Note: As a reminder, mails will only be sent to the email address you used to make your purchase with Paypal. If I get an error sending mails to your address, I will let you know by editing the “transaction status” on paypal.

Altough it says it might take up to 48h to receive your purchase, most of the time you don’t wait that long. Only in extremely rare instances you might need to wait that long.
So if past 15 hours you still did not receive any mail from me, then please do one of the following actions:
contact me on the website
– If you still don’t have a reply, please comment on the website page of the service/application your purchased. Then frequently check for my reply to your comment on that same page.
Note: Why ? Because one of the reasons you did not receive a reply yet via mail might be just because of your email. Commenting on the website will make you at least able to read my replies, and communicate with me (I still need to see the comment).

Finally, if past 48h you still did not receive any mail from me or any reply to any of your comments made on the website, here are the possible reasons:
– I am not in a physical location where I can reply to you
– I have internet issues or other material issues
This would be extremely uncommun, please wait a little bit more for me to contact you either on the website/by email/on paypal before opening any dispute.


I want a specific cheat added to one of the editor, or I want a game modded that you don’t propose.

You can make a request directly on the website, if it’s something I can do I’ll let you know.


I have a Legal matter to discuss

If you have any legal matter you want to talk about, please read this page, and contact me at the email address specified if you still have requests or questions.


I have more questions

Make sure you read the Terms of Use & Terms of Sale, the How To page, the Legal Disclaimer, & the above FAQ. If you still have questions, use the contact form.